ISO 9001 is the world’s most recognised quality management standard and is used in over one million organisations globally. Essentially, it provides a management framework to improve business practices and helps you to provide services and products that meet your customers’ expectations.
The standard is based on a number of quality management principles and prescribes systematic control of the processes that your business uses. Designed and intended to apply to virtually any service or manufacturing process, ISO 9001 can help your organisation to become more efficient and perform better through improved customer satisfaction, staff motivation and continual improvement.
Improved employee engagement as a result of defining their key roles and responsibilities and encouraging effective internal communications.
Cost saving achieved through streamlining business processes, reducing waste and improving the quality of your management systems.
Increased customer satisfaction by meeting customer requirements consistently. The continual improvement focus of ISO 9001 helps ensure that you are continually responding to and meeting the ever-changing needs of your customers.
Why become ISO 9001 certified?
Many organisations seek ISO 9001 certification by a UKAS accredited certification body such as ISOQAR in order to qualify for a tender or to achieve preferred supplier status – attracting new customers, particularly from larger companies. This standard provides the assurance that you can demonstrate compliance with proven international business practices and appropriate standards. Many businesses choose to trade with companies who comply with recognised standards ahead of those who don’t and these are some reasons why:
- Shows commitment and the right attitude to providing a high level of customer satisfaction and willingness to improve efficiency
- Demonstrates the existence of an effective quality management system that satisfies the rigors of an independent, external audit
- Will boost an organisation’s brand reputation and can be a useful promotional tool, especially when going up against competitors who aren’t certified
If you’re new to certification don’t worry, our Technical Sales Team are on hand to explain each step to certification. We have also produced a ‘steps to certification infographic’ below that outlines the process.
Need a consultant?
Many organisations choose to work with an external consultancy to help implement ISO 9001 and carry out an internal audit, ahead of applying for certification. As a UKAS accredited certification body and in order to maintain impartiality when performing third party audits, we are unable to endorse a particular consultant. However, you can search for a consultant based in your region through the ‘find a consultant’ link in the menu.
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Already certified for ISO 9001?
Did you know that if you’re not happy with your current certifier you can easily transfer your accreditation over to us?