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Designed to teach you how to utilise the disciplinary and grievance procedures to deal with the specific situations. You’ll finish the day with a thorough understanding of the processes to be used for both short term and long term sickness, as well as how the law works around disability and absence.

Course content


  • The importance of discipline in the workplace
  • Managing the situation as conduct or capability
  • What constitutes gross misconduct?
  • When and how to suspend
  • Conducting an investigation
  • The disciplinary hearing
  • Sanctions
  • Appeals
  • How to deal with the real thing


  • What counts as a grievance?
  • Choosing between informal and formal
  • The grievance hearing
  • The investigation
  • Outcomes
  • Appeals
  • How to deal with the real thing