Are you responsible for leading you audit team, internal system or supplier/client audits?
Who should attend
This course is designed for company staff who have responsibility within a quality management system or will be involved in the auditing of such systems. This course will also benefit those persons who manage quality or purchasing within their organisations and wish to gain maximum benefit from the quality management system audit process. It is recommended that delegates have a working knowledge of the requirements of the applicable standard to which the course is being delivered.
Our ISO 9001 Lead auditor course is designed to train delegates in the principles and practices of undertaking quality management system audits. These are in line with the generic guidelines laid down in ISO 19011 and the requirements of the ISO 9001: 2008 standard. Participants will also learn the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organisation. On completion of the course, delegates should also understand the principles of accreditation and certification schemes.
This course is designed to provide delegates with the knowledge needed to audit and improve quality management systems. It meets the requirements of IRCA, registered course number A17395. The course comprises a mix of lectures and practical exercises including role-play and case studies to provide the delegates with a full understanding of the quality audit process. The practical exercises focus on the audit process using the ISO 9000 series of standards.
- The 8 quality principles
- Key elements of quality systems
- The audit preparation
- Reporting and follow up
- Quality Management Systems development
- Requirements of ISO 9001: 2008
- Auditor skills and techniques for process auditing
- Examination – closed book
Note: Delegates who gain a pass mark in the examination will be deemed to have met the training requirements for registration as an Auditor/Lead auditor.
IRCA Prior knowledge requirements (IRCA 2245)
Before starting this course delegates are expected to have the following prior knowledge:
Knowledge of the following quality management principles and concepts:
- The Plan, Do, Check, Act (PDCA) cycle
- The relationship between quality management and customer satisfaction
- Commonly used quality management terms and definitions and the 8 Quality principles as given in ISO 9001 systems.
- The process approach used in quality management
- The model of a process based quality management system, the structure and content of ISO 9001
Knowledge of the requirements of ISO 9001, which may be gained by completing an IRCA certified QMS Foundation training course or equivalent.
Course duration and structure
This course runs for five days running from 8.30 am until 7.00 pm for the first four days and from 8.30 am until 4.00 pm on the final day. This course may be run in-house for organisations wishing to train a team of auditors.
Our courses are held at various locations around the UK, including Manchester, Milton Keynes, Surrey and Aberdeen. All courses can also be run as in-house courses at your premises.