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Designed for any member of staff who will be involved in the internal auditing of the quality management system of a company.


To give a basic understanding of:

  • What makes an effective Quality Management System
  • How to perform a process-based audit
  • How to identify possible improvements
  • How to identify and eliminate potential problems
  • How to help stop waste and loss
  • The checks needed to ensure that previously identified problems have been corrected

Course content

  • An introduction to quality management systems
  • Management of internal audit schedules and reports
  • Preparation of internal audit check-lists (and their pros and cons)
  • Process-based auditing techniques (how to gain objective evidence)
  • Auditing behaviour (how to ask the questions)
  • Implementing and following up corrective actions 

What should have been learnt

  • How to carry out internal audits on a quality management system
  • How to plan internal audits
  • How to implement and follow up corrective actions
  • A basic understanding of the ISO 9001 standard



Course dates & locations

Date (from - to) Location Price Availability Book
26/09/2017 Manchester £245 Book this course
26/09/2017 Milton Keynes £245 Book this course
10/10/2017 Surrey £245 Book this course
26/10/2017 Manchester £245 Book this course
14/11/2017 Milton Keynes £245 Book this course
23/11/2017 Manchester £245 Book this course
12/12/2017 Surrey £245 Book this course
18/12/2017 Manchester £245 Book this course