Alcumus is in the running to win two coveted awards: ‘Risk Management Product of the Year’ and ‘Best Use of Technology in Risk Management’ at this year’s Risk Management Awards, following the announcement that its Info Exchange software has been shortlisted in two categories.
As a market-leading provider of technology-enabled compliance risk management, certification and accreditation services, Alcumus entered the awards to showcase its expertise, and the joint venture partnership between the organisation and its client, Ferrovial Agroman, to deliver the scalable and highly flexible software solution - Info Exchange
The partnership between Alcumus and Ferrovial Agroman to replace their incident reporting system, using Info Exchange, has allowed them to capture trends and predict/prevent new incidents occurring. Because of the need for information sharing with their joint venture and largescale infrastructure clients, Alcumus developed the ‘Joint Venture Info Exchange Platform’. This unique solution removes the need for multiple entry of the same data, allowing it to feed in to all parties directly, ensuring individual analytical and terminology requirements are met, increasing operational efficiency and providing accurate, reliable information allowing for a ‘single source of truth’.
Ferrovial, one of the world’s leading infrastructure and service operators, has been committed to developing innovative and sustainable solutions since 1952. The company, which has a presence in over 15 countries, carries out activities through four main business lines including maintenance and services, toll road investments, construction design and airport operation. Ferrovial Agroman is the construction arm of the group and has been well established in the UK & Ireland since 2002. With Health and Safety at the core of their values, it is important that the organisation can keep up to date with every reported incident to ensure any trending occurrences are carefully monitored.
Trend Spotting and Incident Prevention
By adopting Alcumus Info Exchange, Ferrovial Agroman was able to enhance its in-house reporting system, and allow for a far more in-depth account. The Info Exchange system analyses data in meticulous detail and provides a highly-effective monitoring function, which allows the company to capture any trends and, therefore, predict and prevent new incidents occurring. The system also enables the firm to identify areas of the business that could benefit from further enhancement, as well as indicating any positive changes in the company’s incident reporting.
Commenting on why Ferrovial Agroman adopted Info Exchange, Declan said: “Before Alcumus Info Exchange we used to report using a comprehensive in-house system. Nevertheless, in line with a culture of continuous improvement, we felt there was more that we could be doing as we strive for best practice. The key benefit from Info Exchange is that our data is now far more powerful. It automatically takes our figures and presents them in a way that makes it possible to quickly spot trends, or areas that need addressing.”
Innovation leading the way for Effective Data Sharing to enable Best Practice and Effective Risk Management
Info Exchange is making significant improvements with Ferrovial Agroman’s joint ventures. Now customary practice for the UK’s largescale infrastructure schemes, Ferrovial Agroman will often partner with other leading contractors. In such instances, the sharing of information between partners can be a challenge. Each partnering company not only required access to any data collected, but they also need it to be reported with their specific terminology and analytical preferences.
Previously, Ferrovial Agroman would be required to manually enter event data into the different databases two or three times, depending on the number of companies involved in the joint venture. This resulted in duplication of effort, left margin for human error and caused a reduction in effectiveness of operation. Health & Safety professionals had to spend far too much time on the administration rather than being out in the field proactively managing risk.
On understanding the challenge faced by Ferrovial Agroman and, indeed, the industry, Alcumus was able to develop a unique solution for its joint venture and largescale infrastructure scheme clients. This innovative solution removes the need for multiple entry of the same event data. Now data is only entered once and the ‘Joint Venture Info Exchange Platform’ does the work - allowing the data collected to feed in to all parties directly, ensuring the individual analytical and terminology requirements are met, whilst increasing operational efficiency and providing accurate, reliable information allowing for a ‘single source of truth’ for effective Risk Management.
Declan added: “We knew there must be a more resourceful and timely technique to share data, so when we started utilising Info Exchange, we quickly sought advice from Alcumus as we were confident this was something they could resolve and deliver. Sharing data between two or three different companies is an extremely common process in the industry these days, especially with the increase in British infrastructure. So it’s important to have software that allows companies to do this efficiently.”
Zero Incident Goals
Since the introduction of Info Exchange, Ferrovial Agroman has also noticed an increase in near-miss reporting, and improved quality of reports from employees. The fact that Info Exchange clearly results in process improvements and incident reductions encourages employees to report, whilst also making key elements mandatory and ensuring all reports are accurate and correct. In addition, Alcumus has launched a user-friendly mobile app, which helps to reflect real-time reporting and ensures a far more accessible approach for employees.
Declan commented: “It’s vital that near-misses are recorded so we can prevent them from happening again. Our goal is to achieve a zero incident environment for all of our sites and we’re hoping Info Exchange can help us succeed. We have implemented a number of improvements to how near-misses are reported over the years. Info Exchange has been instrumental in driving this change and we can now see one near-miss report for every 700 hours worked.”
Alan Neill, SVP of Software Solutions at Alcumus, commented: “The reporting of health and safety and risk management is often not seen as essential, however, as Ferrovial Agroman has demonstrated, preventing more serious accidents from occurring is largely down to how the ‘smaller’ incidents are reported.
“The ability to share reliable, accurate data is becoming increasingly important and those demands will continue to place pressure on firms like Ferrovial Agroman. The future of the construction, engineering and manufacturing industries is likely to require increased business collaboration through joint ventures, which places further demand for systems that enable streamlined data sharing in real-time. At a time when the government is calling for an increase in British infrastructure, it is vital that sharing data and effective communication is made simple and hassle free, encouraging companies to join forces on large-scale projects.”