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What is ISO 20000?
Deliver superior technology support and attract more customers with ISO 20000.
ISO 20000 is an international IT standard that allows companies to demonstrate excellence and prove best practice in IT management. The standard provides a framework for service providers to monitor, measure and review their service management processes.
ISO 20000 is based on the quality management standard ISO 9001 – that means it will help you effectively deliver managed services to meet your corporate and customer requirements.
Why seek ISO 20000 certification?
Benefits of ISO 20000 certification
Helps competitive differentiation by demonstrating reliability and high quality of service
Improves market access as many organisations in the public sector mandate that their IT service providers demonstrate compliance with ISO 20000
Promotes a reliable IT infrastructure, improving customer satisfaction and attracting new business
Why choose Alcumus ISOQAR for your certification?
How to implement ISO 20000