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ISOQAR > ISO 20000 > ISO 20000-1 Gap Analysis

Who is the gap analysis for?

This document is for you if:

  • You are looking to transition from ISO 20000-1:2011 to ISO 20000-1:2018 and need to know what’s involved

  • You are currently implementing your Information Technology Service Management System and need to know how far away from certification you are

  • You have no system and would like to know how much work you need to do

What you get

  • An understanding of the ISO 20000-1 standard

  • Plain English explanations of the requirements

  • Appreciation of how near you are to certification

ISO 20000-1 Gap Analysis

Download the Free Gap Analysis

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