What is ISO 9001?
ISO 9001 is the internationally recognised standard for quality management systems across all industries and is used in over one million organisations globally. It provides a management framework to improve business practices, helping you to provide services and products that meet your customers’ expectations.
The standard is based on seven quality management principles and prescribes systematic control of the processes that your business uses. ISO 9001 can help you improve your organisation’s efficiency and performance through improved customer satisfaction, staff motivation and continual improvement.
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