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PSM > Human Resources Training Courses

hr-training.jpegEmployment legislation is always changing. It’s important for your staff to have an understanding of HR procedures, so they remain compliant and are looking after your people. We’ve developed a range of courses to help your business and people grow.

Your staff are key to your business’ success. Ensuring those who are responsible for managing them are aware of how they should conduct themselves will have a positive impact on your workplace.

Alcumus PSM HR courses are specifically designed to improve the leadership and management skills for those who have a responsibility for managing employees.

By improving your management team’s abilities you can reduce the threat of tribunals, improve well-being of your staff and improve morale.

We work with our clients to meet their needs, often by running bespoke training courses designed specifically for them. Talk to us to discuss your requirements.

All courses can be scheduled for a time that works for you and delivered at your premises.


Our Human Resources Training Courses:


 

This course explains how to manage absence and comply with employment law requirements. It’s designed for supervisors and managers who need to manage the cost and impact of employees’ absence.

On completion of the course, attendees will better understand the following:

  • The different types of absence

  • Statutory entitlements for time off work

  • Management techniques and tools for handling absence

  • The legal framework and the risks and potential consequences of getting it wrong


This course is for supervisors and managers who are responsible for staff performance. It explains how to effectively manage the appraisal process.

On completion of the course, attendees will better understand the following:

  • The objectives of an appraisal review

  • How to prepare for an appraisal

  • How to conduct an appraisal review

  • How to set SMART objectives

  • Plan for future performance/development


This course explains how to manage expectations regarding employee and management behaviour in the workplace based on legal obligations and company policy. It focuses on understanding the benefits of an equal opportunities and diversity policy.

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On completion of the course, attendees will better understand the following:

  • Definitions

  • Legal obligations

  • Complaints – how to effectively manage:

  • Considering diversity in recruitment and continuous development

  • The risks of getting it wrong


This course explains what grievances are (informal and formal), how they should be dealt with to reduce the risk of an employment tribunal claim and the procedure to be followed.

The course is designed for line managers/senior management who are responsible for managing employees and dealing with disputes.

On completion of the course, attendees will better understand the following

  • How to identify grievances

  • How to deal with grievances including informal grievances

  • The procedure for dealing with formal grievances - meeting, grievance investigation, grievance outcome letter, appeals

  • Understand the impact/risk of not dealing with grievances (such as employment tribunal claims for constructive unfair dismissal/ discrimination


Aimed at supervisors and managers responsible for employee conduct and performance, this course explains how to effectively carry out all aspects of a disciplinary process.

On completion of the course, attendees will better understand the following:

  • The legal framework on disciplinary procedures

  • How to carry out a thorough investigation & effective disciplinary hearings

  • When to suspend an employee

  • The rights to be accompanied/role of a companion

  • What are protected characteristics/different types of discrimination

  • The risks and potential consequences of getting it wrong.


This course explains how to handle investigations, including how it fits with the disciplinary process as a whole, how to approach the investigation meetings and how to speak to witnesses.

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On completion of the course, attendees will better understand the following:

  • How best to prepare for the investigation meeting

  • When is suspension appropriate

  • Carrying out the investigation

  • Speaking to witnesses

  • The use of open questions

  • How investigations fit into the disciplinary process as a whole


This course is designed for managers with little experience of managing people or those who already have some experience but would like a refresher.

This course covers six topics relating to the day to day management of people at work:

  • Recruitment and selection

  • Attendance management

  • Disciplinary procedure – conduct and capability matters

  • Grievance procedure

  • Dignity and respect at work

  • Basic employment law


This course takes you through the recruitment and selection journey from job role inception through to the offer of employment. Looking at roles and responsibilities in the process, best practice processes and legal obligations.

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The course content includes discussion and training in the following subjects:

  • Equal Opportunities, GDPR, Diversity, Equality Act 2010

  • Identifying a need to recruit

  • Job descriptions & person specifications

  • Advertising

  • Applications & shortlisting

  • Interviews & selection

  • The job offer

  • How to deliver feedback


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