Internal reactions and business benefits
Bringing a new system into a company that has used the same paper-based processes for 40 years can be challenging, however, Info Exchange has been a welcomed member of the team. “The software is very highly regarded and plays an integral part of the team’s work”, says Andy: “We expected some initial teething problems as staff learned how to navigate themselves around the new dashboard, however, these quietened down much more quickly than I had predicted”
With Info Exchange’s new schedule reporting system, Andy has been able to save around one day per month in admin time, as it will automatically generate comprehensive email reports, rather than Andy and the team creating these manually. What’s more, it allows staff to structure their own consolidated reports, giving the entire company confidence in the system.
Overall Info Exchange has totally improved The Prince’s Trust’s internal systems and practices, allowing them to continue safeguarding young people, prevent accidents and improve health and safety as a whole. Commenting on the implementation, Andy says: “It’s honestly been a massive game changer. Both adopting the new system and partnering with Alcumus; it’s changed the charity for the better. The work we do here at The Prince’s Trust is so vital and depended upon by thousands of young people, so it’s imperative that our systems can continue to support and protect them.”
Alan Neill, Senior Vice President of software Solutions at Alcumus, said: “We were delighted to help The Prince’s Trust improve their internal health and safety processes. They help so many people around the UK, saving lives, empowering and inspiring young people and offering training programmes. It’s really fantastic to hear that our system is helping this to continue. The amount of time wasted in companies and organisations around the UK due to inefficient processes and duplicated workload is astonishing, which is why Info Exchange is always so well received as it dramatically reduces this wasted time and improves productivity. I’m sure I speak for everyone at Alcumus when I say I look forward to continuing our special partnership with The Prince’s Trust and hope we can continue helping them in the extraordinary work that they do.”