Head of Account Management


Alcumus Info Exchange

The Alcumus Group is expanding fast and as such recruiting for a successful and driven Head of Account Management to join our Alcumus Info Exchange team.
With more than 35000 clients, including 35% of the FTSE 100, we are the market leading provider of technology led compliance, risk-management and certification services.
The Head of Account Management will hold responsibility for leading a team of Key Account Managers and have full autonomy to design, implement and execute an end to end account management strategy that works seamlessly with the rest of the organisation to maximise revenue and profit growth in a sustainable and predictable manner.
10 reasons to work for The Alcumus Group?

  1. 20+% YOY growth

  2. UK’s market leading provider of technology led compliance, risk-management & certification services.

  3. Client base boasts 35% of the FTSE 100

  4. Competitive Basic Salary and an uncapped 100% OTE

  5. Company Car/Car Allowance

  6. Excellent Pension

  7. Healthcare Scheme

  8. Life Assurance

  9. Access to employee benefits platform

  10. 25 days annual leave (+ bank holidays) which increases with length of service

About the role:

  • Create an end to end account management framework.

  • Design the optimum account management organisational structure, including job descriptions and recruitment criteria, to deliver the account management strategy

  • Deliver the optimum account management structure through performance assessment and remedial action or recruitment where necessary

  • Lead, coach, mentor and performance manage the account management team to maximise performance in a consistent and sustainable way.

  • Set appropriate business and non-business targets (financial and no-financial) that feed into the group forecasting process

  • Maintain strong market knowledge, including competitor and regulatory activity, to ensure threats and opportunities are quickly identified

  • Management of assigned Key Accounts.

  • Play an integral role in the design of the product development roadmap

  • Lead in the design and execution of the go to market strategy

About you:

  • Strong Account Management experience

  • Excellent influencing abilities/people management skills

  • Proven ability to build and develop interpersonal relationships externally and internally

  • Ability to work with multiple stakeholders to drive a common goal

  • Proven ability to set stretching but achievable targets as part of a budgeting / forecasting process

  • Leadership and Management skills– training, coaching and motivating

  • An ability to influence at senior level

  • Excellent interpersonal, negotiation and communication skills

  • Degree one or more of the following:

  1. Business Economics

  2. Business Management

Contact Euiain Herring (Euiain.Herring@alcumusgroup.com) at Alcumus Group to enquire further.