IT Configuration Specialist


Alcumus Group 

Location:  Cardiff (with 3 days per week training in Stratford Upon Avon office for approximately 6months)

Salary:  £19-24,000 per annum, depending on skills and experience. 

Benefits:
 

  • 25 days annual leave (plus bank holidays)

  • Pension

  • Healthcare scheme.

 


Role Purpose

To support the Alcumus Group in the delivery of IE2 configured solutions to manage internal group processes in line with best practice IE2 configuration standards.  
           
Configuration  
Provide high levels of application delivery, ensuring that software applications are configured to the highest best practice standards and within agreed timelines. 

People Management 
To build strong relationships with internal teams during project delivery phase and through into ongoing support to ensure a high levels of service.


Role Responsibilities

 

Configuration:
 

  • Configure software applications using the IE2 product

  • Ensure best practice standards are followed during deployment and support

  • Facilitate data manipulation, cleansing and migration from various formats into IE2

  • Co-ordinate the permissions model deployment, working closing with the internal client

  • Configure reports using the application report builder and provide report training for internal client where requested.


Support:

  • Provide excellent post go-live support following the support process to ensure all live support tickets are closed accurately and within agreed SLA. 


General:
 

  • Monitor quality of work and service ensuring highest standards at all times 

  • Ensure excellent communications internally

  • Identify further opportunities for IE2 deployments internally to increase efficiency and transparency across internal processes. 


 

Required Experience:

 
  • Understanding of relational databases particularly SQL

  • Data analysis and reporting experience - MS Excel – VBA, formulas, macros

  • Data manipulation and migration

  • Basic programming knowledge advantageous – C#, CSS

  • SharePoint knowledge desirable.

 

Personal characteristics:

 
  • Work independently, ability to manage own workload with confidence, whilst following best practice standards

  • Ability to deal with change and work flexibly to changing work demands

  • Strong work ethic focussed on collaborative team work

  • Approachable by all internal stakeholders.

 


Please email your CV to amelia.barwell@alcumusgroup.com

We look forward to hearing from you!