Project Manager

An Info Exchance role based in Stratford-Upon-Avon

Location: Stratford-Upon-Avon (info Exchange) with regular travel

Salary: Up to £42,000 based on skills, qualifications and experience


  • Company car or car allowance

  • 25 days annual leave (plus bank holidays) which increases with length of service

  • Generous Pension

  • Healthcare scheme

  • Life Assurance (3x Basic Salary)

Role Purpose:

  • To support the Director of Infor Exchange in the delivery of IE2 solution through the Alcumus Info Exchange delivery process.

  • Deliver projects In line with company implementation procedure on time, high quality, within budget and at a high standard and manage clients through the initial project process and build the relationships internally and externally to ensure high levels of service.

Role Responsibilities:

  • To create specifications and project manage the deployment of client solutions.

  • Provide excellent customer service to all clients.

  • Find opportunities within accounts to increase revenue.

  • Produce detailed cost proposals for existing clients and new business opportunities.

  • To assist Info Exchange in meeting its financial targets for existingclients.

  • Ensure excellent communications internally.

  • To agree client invoicing strategy and ensure that invoices are sent out when appropriate.

  • To provide assistance to the Director to deliver solution on time and in budget

  • Weekly reporting to Director on current Projects and other activities

  • Monitor quality of work and service

  • Managing multiple Software Implementations across different customers, including Business Analysis and project management.

  • Receiving and responding to change requests, as well as accounts and administration queries

  • Capturing feedback from clients, learning how IE can improve the service

  • Drawing up project plans and maintaining close contact with clients throughout projects

  • Delivery/handover of software projects to clients

  • Working in close cooperation with the sales team to win and then take responsibility for new clients

Required Experience

  • Technical knowledge (IT) / Business Analysis Experience

  • Project Management methodology experience (e.g. Prince 2, Agile etc)

  • Software Implementation experience

  • Customer facing exposure - essential

Personal Characteristics:

  • Resilient and resourceful

  • Excellent communication skills

  • Enthusiastic

  • Confident

  • Customer focused & presentable

  • Calm under pressure

  • Problem Solver


Please email your CV to

We look forward to hearing from you!