Technical Officer

Empowering organisations to achieve their highest potential.

At Alcumus ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of progressive solutions, we work with customers to strengthen their business through ISO certification, ISO training and consultancy, all delivered by our inhouse expertise. 


A Technical Officer is responsible for ensuring the effective and compliant administration of all technical aspects of the certification process, in adherence with business and accreditation requirements in the UK and Internationally. It requires a keen eye for detail, good organisation and a strong motivation to learn. 

What that means day to day

What you’ll need to be successful

• Reviewing all incoming applications to ascertain risk, audit duration and required auditor competence
• Supporting the sales teams with complex quotes, this includes attending meetings with customers to provide support 
• Assisting with resource allocation and audit planning
• Analysing audit reports to ensure adherence to accreditation and certification requirements
• Responsible for making technical decisions with evidence to back it up
• Ensuring compliant adherence to accreditation requirements throughout the customer 3 year cycle – including responding to any changes impacting certification
• Providing advice and guidance related to certification compliance to all departments in the business
• Investigation and reporting on customer appeals
• Support the Compliance team with internal audits, corrective actions and implementation of new products
• Ad-hoc responsibilities as required by the Technical Team Manager

Essential:

• Any ISO Internal Auditor Qualification
• Demonstrate an understanding of ISO standards including quality, environmental and occupational health & safety management system standards
• Ability to make risk based decisions applying theoretical and factual knowledge
• Competent with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams and Dynamics)
• Effective communication and able to build positive working relationships with colleagues, clients, and stakeholders.
• Must be able to work collaboratively in team environment.
• Ability to work effectively with colleagues from different teams and departments to achieve shared objectives.
• Must be able to manage competing priorities and collaborate to find solutions.

Desirable: 

What you'll get in return

• ISO Lead Auditor Qualifications (9001, 14001, 45001, 27001, etc.) 
• Knowledge of information security and energy management system standards
• Working knowledge of the certification industry
• Knowledge of ISO 17021/17065 requirements

Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:
 

Personal Health & Wellbeing / Benefits

🍼 Enhanced Parental Leave 

🌴Generous annual leave 
🏥 Healthcare Plan
💟 Annual Giving Day – an extra day to give back to yourself or your community
🚗 Car Allowance (role specific)
🚲 Cycle-to-work Scheme 

 Future Planning

💰Pension scheme with employer contributions 
🧬 Life Assurance – 3X base salary
💸 Rewards Program – access to discounts and cashback  
🏫 LinkedIn Learning License for upskilling & development 

Interested but don’t feel you meet all the requirements? 

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply: 

• An initial discovery call with the recruiter
• A first stage interview via Microsoft Teams 
• Additional interview with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.